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WORLDWIDE SHIPMENTS

Privacy policy

Last updated on 19-08-2024 Date of entry into force on 19-08-2024

This Privacy Policy describes the policies of LES OTTOMANS SRL, VIA MARCONI 31, Molise 86020, Italy, e-mail: clienti@les-ottomans.com regarding the collection, use and disclosure of your information that we collect when you use our website (https://www.les-ottomans.com). (the "Service"). By accessing or using the Service, you consent to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent, please do not access or use the Service.

We may change this Privacy Policy at any time without notice and we will post the revised Privacy Policy on the Service. The revised Privacy Policy will be effective 180 days after the revised Privacy Policy is posted on the Service and your access to or continued use of the Service after that period will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page.

  1. Information we collect:

    We will collect and process the following personal information about you:

    1. Name
    2. Email
    3. Mobile phone
    4. Social media profile
    5. Birth data
    6. Address
    7. Working address
    8. Payment information
  2. Retention of your information:

    We will retain your personal information for between 90 days and 2 years after you close your account or for as long as necessary to fulfil the purposes for which it was collected, as detailed in this Privacy Policy. Policy. We may need to retain certain information for longer periods, such as record keeping/reporting in accordance with applicable law or for other legitimate reasons such as enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, none of which identifies you (directly or indirectly), may be stored indefinitely.

  3. Your rights:

    You can opt out of receiving direct marketing communications or profiling that we perform for marketing purposes by writing to us at clients@les-ottomans.com.

    Please note that if you do not authorise us to collect or process the requested personal information, or if you withdraw your consent to its processing for the purposes requested, you may not be able to access or use the services for which your information was requested.

  4. Cookies etc.

To learn more about how we use them and your choices in relation to these tracking technologies, see our Cookie Policy.

  1. Security:

The security of your information is important to us and we will take reasonable security measures to prevent the loss, misuse or unauthorised alteration of your information under our control. However, due to the inherent risks involved, we cannot guarantee absolute security and therefore we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

  1. Complaints/data protection officer:

    If you have any questions or concerns about the processing of your information available to us, you can send an e-mail to our Complaints Manager at LES OTTOMANS SRL, VIA MARCONI 31, e-mail: clients@les-ottomans.com. We will deal with your concerns in accordance with applicable law.

Cookie policy

Effective date: 19-08-2024
Last updated: 19-08-2024

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You can change your cookie preferences at any time by clicking on the button above. This will allow you to revisit the cookie consent banner and change your preferences or revoke your consent immediately.

In addition, different browsers provide different methods for blocking and deleting cookies used by websites. You can change your browser settings to block/delete cookies. Below are links to support documents on how to manage and delete cookies from the main web browsers.

Chrome: https://support.google.com/accounts/answer/32050

Safari: https://support.apple.com/en-in/guide/safari/sfri11471/mac

Firefox: https://support.mozilla.org/en-US/kb/cancella-cookie-e-dati-del-sito-firefox?redirectslug=elimina-cookie-rimuovi-info-siti-web-archiviati&redirectlocale=en-US

Internet Explorer: https://support.microsoft.com/en-us/topic/come-eliminare-i-file-dei-cookie-in-internet-explorer-bca9446f-d873-78de-77ba-d42645fa52fc

If you are using any other web browser, please visit the official support documents of your browser.

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CUSTOMS DUTY TAXES (EXTRA EU)

The purchase price of the products shown on les-ottomans.com website and relevant delivery costs do NOT include the amount of any customs duty taxes or other import taxes ("Customs Duties") that may apply to products to be delivered in a country outside of the European Union (i.e. extra UE). These Customs Duties shall be borne exclusively by the customer.

Since les-ottomans.com is not able to determine in advance the Customs Duties that may apply in each Country of destination, before completing the purchase we invite clients to make contact with the customs authorities of the delivery Country in order to (i) verify the amount of any Custom Duties that may apply to the products and (ii) ascertain the payment method available to client in order to pay such Customs Duties.